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Betty Casino Responsible Gaming Policy

Betty Casino is committed to promoting responsible gaming and supporting a safe gambling environment in accordance with the standards applicable to AGCO and iGaming Ontario. Gambling should always be treated as a form of entertainment and never as a way to generate income or solve financial difficulties. We encourage players to make informed decisions and use responsible gaming tools whenever needed.

Principles of Responsible Gaming

Responsible gaming is based on informed choices and maintaining control over gambling activity. Players are encouraged to:

  • Treat gambling as entertainment rather than a source of income.
  • Set and follow a personal spending budget before playing.
  • Manage the amount of time spent gambling.
  • Understand that all games involve chance and outcomes cannot be predicted.
  • Maintain a healthy balance between gambling and everyday responsibilities.

Self-Assessment and Signs of Risk

Regular self-assessment can help identify gambling behaviour that may require attention. Consider whether any of the following applies:

  • Do you spend more money than planned?
  • Do you gamble longer than intended?
  • Have you borrowed money to gamble?
  • Do you gamble to recover previous losses?
  • Has gambling affected your work, relationships, or wellbeing?

If you answer yes to one or more of these questions, consider taking a break, using responsible gaming tools, or seeking professional support.

Responsible Gaming Tools

Betty Casino provides responsible gaming features designed to help players stay in control. Available tools include:

  • Deposit limits.
  • Session time limits.
  • Loss limits.
  • Temporary or permanent self-exclusion.
  • Access to account activity and gaming history.
  • Responsible gaming settings available through the account menu or Customer Support.

Protection of Minors

Betty Casino is intended only for individuals who are at least 19 years of age, as required in Ontario. Age verification is conducted before full account access is granted. Any account found to belong to an underage individual will be suspended in accordance with applicable requirements. Parents and guardians are encouraged to keep login credentials and payment methods secure to prevent access by minors.

Support and Resources

Confidential assistance is available for anyone concerned about their gambling. Players may contact ConnexOntario, access Gambling Therapy, or visit Responsible Gambling Council resources for information, guidance, and referral services. Support services are confidential and available without judgement.

Employee Training

Employees receive training to recognise indicators of gambling-related harm and to respond appropriately. Internal procedures support responsible interactions, referrals to available tools, and escalation where additional assistance may be appropriate.

Confidentiality

Requests relating to responsible gaming, including account limits, self-exclusion, and support enquiries, are handled confidentially and in accordance with applicable privacy requirements. Personal information is processed only for legitimate operational and regulatory purposes.